Stress-Less Selling - 9 Ways to Be Peaceful in the Sales Process

Selling should be an enjoyable Battlestar Galactica If you Johnny West not enjoying that part of your business, check in with the points below. Where are you stuck? What doesn't feel good? Take steps to correct your mindset or bring your actions into alignment with this peaceful sales process.

1. Expect the best outcome. Go into the sales process with the expectation that the best thing for all parties will occur. Thingmaker that you will be able to explain the benefits of your product or service in a way that matches the needs of your potential client. Expect that the client will see the fit and anticipate a great result from your goods. Expect a mutually beneficial conclusion.

This also means being open to seeing that whatever outcome occurs is the best at that time. If the client needs more time, information or help in making a decision, see how you can be helpful in that process. Provide the additional information they need, help them clarify their thoughts, and accept gracefully their decision.

2. Treat your client with kindness. This seems obvious, but many sales people stop at bare politeness. If you are willing to go an extra step and show kindness to your clients, the results will be amazing. Kindness comes from caring about the comfort and needs of your clients. It might be a glass of water, or listening with compassion, or suggesting something that better suits their needs than anything they have thought of themselves.

Kind thoughts are generated from the heart without regard for the pocketbook. They are transparent and lead to long term customers.

3. Be Customer-Centered. Keep your ego involvement to a bare minimum. Customers did not come to be an audience for your stories about yourself. Clients do not care about your sales records, goals, or quotas. (Customers might be interested in your achievements only if they illustrate excellent customer service or special qualifications.) In general, trying to impress a customer into buying from you because you are a wonderful person is beside the point. And customers tend to be annoyed when the focus moves away from their needs to yours.

Keep your focus on their needs and how you can take them to their desired goal through filling those needs. The desired goal in this context is even more important than their present needs since they have lived with those needs for some time. They are waiting to find the perfect thing to take them onward to their ultimate goal. Tie your product to their goal and the sale is made.

4. Embody Honesty. Represent things simply as they are. Your honest excitement will carry the day where forced enthusiasm or over-selling will sound hollow and result in disappointment.

It is far better to manage customer expectations at the start of the process than to apologize and attempt to explain later. Unhappy clients result from overstated claims; and unhappy clients and un-resolved customer service issues result in poor word of mouth references.

5. Know the true value of your product/service. You can be at peace Wonder Woman your goods when you know that the value to the user exceeds the cost; when you know that your promises can be met with ease; and when you know that your offering provides solutions to your niche market.

Do your research. Follow up with old customers and see that their results are good. Do whatever it takes to create a feeling within you that what you are offering far exceeds the price you are asking for it. This is the surest way to be at ease with completing the sale. Deal with any remaining internal blocks you might have concerning the value of you and your services and products.

6. Develop Internal Security. Stand secure within yourself, in a centered place that remains stable regardless of external occurrences. This is a skill that can be and must be developed to be successful in the sales arena. Sales blow hot and cold; some days are terrific, the next ones may be terrible. It takes a certain degree of awareness of self to provide a perspective on both sorts of days.

Consider this an area needing training and exercise as much as your body requires physical exercise and good food. Your internal strength needs to be developed and fed. Invest in training, read inspiring books, take time to refresh yourself in nature. When your core is secure, you operate from strength and calmness.

7. Practice Patience. Be patient with the sales process. Take the time to listen to your customer, asking questions and carefully noting the answers. Use these answers to gently be sure that you have reached the root of the problem they are trying to solve, or the need they seek to remedy.

Statistics say that it takes five tries to close a sale. This is because sales people get in a huge hurry and try closing on the wrong things. If you are closing on price and the color is wrong, the customer won't buy. If you are closing on color and the size is wrong, the result is the same - no sale. If you are closing on service and the delivery time cannot be met, the sale will not happen. Be patient, keep digging. Present answers until it is obvious that this is the perfect answer for your customer. Then easily write the transaction.

8. Practice Trust. When you are clear in what you provide, how it works, who it helps, and how you present it, you can trust that results will come to you. Your clients are buying YOU as much as your product. Your trust in what you are offering is a large part of the relationship you build with your customer. People will sense that they can trust you because you trust yourself and what you are offering.

Practice trust by continuing to offer your service. Listen to all available feedback, refine the process and go again. Trust that if you stay in motion good things will happen. Trust that you have the power and ability to create the results you desire.

9. Radiate Calm Expectancy. A calm center is attractive to customers. When you calmly KNOW the value of what you offer, and allow excitement and expectancy to flow because of that knowledge, you are a magnet to customers. Genuine excitement is contagious; frenetic, forced excitement is not.

To use this article in your newsletter or Ezine, please include the entire text and the following author information:

Beth Lane, CTACC Peaceful Sales Coach, harnessed her expertise from 30+ year's business experience as top sales producer, sales trainer and business owner to create Peaceful Selling. This is a program that teaches you to enjoy selling, increase your productivity and expand your income. To find out more about her Sales Secrets and receive a FREE e-report visit href="peacefulselling.com">peacefulselling.com

Tony Stewart Captures Win of 2007! - SCI July 16th Issue

Next stop on the Nextel Cup Schedule is Indianapolis Motor Speedway

Roughly four years ago, Indianapolis Motor Speedway (IMS) was the site for Jody doll publicity show down pitting the top NASCAR driver, Jeff Gordon, against one of the top Formula One drivers, Juan Pablo Montoya. Each driver swapped cars for 7 laps on the 2.6 mile road course through the Indy infield. At the days end, both drivers, especially Juan, and teams gained a new found respect for the style of racing each series has to offer.

In two weeks, Juan Montoya and the rest of the NASCAR Nextel Cup boys descend on Indy to once again showcase their skills. Of the 36 races on the Nextel Cup circuit, The Brickyard 400 ranks in top 5 favorite for many of the NASCAR drivers due to the rich racing history of IMS.

Of all current drivers with 2 or more career starts at Indianapolis Motor Speedway, the current points leader, Jeff Gordon, has had the most success. In teno starts at IMS, Gordon has an average finish of 7th.

Also expect the following drivers to do well next week:

Kevin Harvick - Average Finish 8th
Tony Stewart - Average Finish 8th
Kyle Busch - Average Finish 9th
Carl Edwards - Average Finish 10th

Next Week's Schedule:

Nextel Cup Series off until July 29th at Indianapolis Motor Speedway

Busch Series: @ Gateway International Raceway
7/20/07 - 06:00pm NASCAR Busch Series Busch 250 Practice
7/21/07 - 03:35pm NASCAR Busch Series Busch 250 Qualifying
7/21/07 - 07:30pm NASCAR Busch Series Busch 250 Craftsman Truck Series off until July 27th at O'Reilly Raceway Park

Tony Stewart Captures First Win of 2007

It was a long time coming for the two-time former champion. No one needed a win more than Tony Stewart entering Sunday's USG Sheetrock 400. With the revised seeding in the Chase for the Championship this year where drivers are seeded based on wins, a winless Stewart would have found himself in the bottom half of the 12 drivers racing for the championship. Add that to the pressure that's building in Smoke's shop with the emergence of Denny Hamlin as a top-level driver, and I'm sure Smoke's desire for a win was at a boiling point.

However, nothing relieves pressure like a win and a small climb up the flagstand. ``I'm glad this is over, I'm going on vacation.'' said Stewart in the winner's circle. The win for Stewart, 30th of his career, came in a dominating fashion. The only true contender was Jimmie Johnson who wrecked American Girls collection late in the race.

Let's hope that Smoke can build on this win and finish the season in the same strong manner he finished 2006. The next race is at Indianapolis Motor Speedway, a special place to all drivers but especially for Tony. With an average finish inside the top ten, expect Tony to contend for a win at the Brickyard!

There's a Tear in Budweiser's Beer

The biggest news in NASCAR this year, and perhaps since his late father passed away at Daytona, is Dale Earnhardt Jr's defection from Dale Earnhardt Inc. The biggest winners in this switch is of course Dale Earnhardt Jr and Hendrick Motorsports while the biggest loser is Budweiser!

Dale Jr and Budweiser have been married together since Jr first made the jump to the Cup Series. No other sponsor has been able to brand a driver quite as effectively as Budweiser. Everything from Dale's hat, suit, car, undies and perhaps, yet unconfirmed, his pee is branded with Budweiser red. Millions have been spent and millions have been made on this famous partnership.

While it will certainly be a shock to fans and Jr himself to sport the colors and logos of another sponsor, Budweiser will be reeling. In terms of marketability, Dale Earnhardt Jr is ir-replaceable. There is simply no other driver in NASCAR who can keep pace with Jr's merchandise sales. And the potential replacement drivers DEI is considering, namely Kyle Busch, are at the bottom of the pole when it comes to marketability.

For one of the best sponors in NASCAR's sake, let's hope that Budweiser can somehow break from DEI and move to another popular driver. I think I hear Kasey Kahne's phone ringing right now!

USG Sheetrock 400 at Chicagoland Speedway Recap

For much of the USG Sheetrock 400 yesterday at Chicagoland Speedway, it was the battle of the home improvement warehouses. Tony Stewart and Jimmie Johnson ran in the top five for much of the day and battled each other for the lead late in the race. It was all fun and games until a cut tire sent Johnson spiraling out of control and hard into the wall with 45 laps remaining.

Bruised and battered, Johnson walked away from the wreckage while an elated Tony Stewart scaled the flagstand to take the checkered. Perhaps the biggest hit Johnson took was in the points. The 37th place finish by Johnson dropped him 3 spots in the points to 7th position. There is now less than 300 points seperating Johnson from the 12th place driver, Dale Earnhardt Jr.

Other drivers to note:

Dale Earnhardt Jr suffered several major setbacks in the USG Sheetrock 400 including the loss of his power steering. However, the ever Superman Jr was able to salvage a 19th place finish which was good enough to maintain his 12th place standing in the points.

Jeff Gordon had an uneventful day at the USG Sheetrock 400. Battling an ill-handling car for much of the day, Gordon was able to salvage a 9th place finish and increase his lead in the points.

Matt Kenseth had a the Transformers Kenseth kind of day. The former champion finished in 2nd place in sits 43 points outside of 2nd place driver Denny Hamlin.

Denny Hamlin looked to rebound from a controversial finish at Daytona last week entering the USG Sheetrock 400. While Hamlin didn't have the success of teammate Stewart did, he was able to finish in 17th and maintain his 2nd place standing in the points.

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